We need to link Sage 50 Payroll to the new address because the data files have been relocated to another server. There is no clear method to achieve this with Sage Payroll. The Open Business dialogue does not allow you to create a new company or close an existing one. The Browse button doesn’t help either. An error regarding a locked database file appears when you try to open the transferred database (which was not the case).
Resolution: The problem was fixed by following the procedures below:
Close the Sage Payroll program.Open File Explorer and
Navigate to C:\ProgramData\Sage\Payroll
PAY.USR and payroll.ini should be renamed.
Begin Sage Payroll.
Enter your Sage Account Number, Serial Number, and Activation Key in the Startup Wizard. You’ll need to contact Sage support if you don’t have this information.
When requested, complete the process and point to the new Sage Payroll database location.
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