Accounting software Sage 50

Cannot remember customer ID – how do I recover same and get in to software.Plz help

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Accounting software Sage 50 Method 1 of the Forget Password Recovery Process: Answer your security question

Keep in mind the security question you entered. When you register a Sage 50 account with a username and password, you’re requested to construct a security question that will be answered if you forget or change your password when logging in. You’ll see the error notice “Forgotten password: Your security response was wrong” if you don’t know the answer to the security question. Please try once more.”


  1. Method 2: For Sage 50 Accounts v23.1 and later, reset the Manager password
  2. Choose Forgot Password.
  3. Provide an answer to your security question.
  4. Select OK.
  5. Change your password.
  6. Re-enter the password to confirm it.
  7. Add a security question
  8. Set a security response
  9. Select OK.


  1. Contact the AccountsPro team of specialists if you’re using Sage 50 Accounts v23.0 or earlier.
  2. When you call the specialists, they will assist you in decoding the password.

Change the manager’s password (method 3).

This is the method to apply if you suspect your password has fallen into the wrong hands or might be exploited at any point. The following are the measures to ensure that your manager password is changed:


1.Create a Sage Account

2.Register as a Manager.

3.Setup Options

4.Change your password by clicking the Change Password button.

5.When asked, enter your existing password and then click OK.

6.In the New Passwordfield, type the new password.

7.Retype your new password in the Confirm New Passwordbox.

8.When asked, answer the security question.

9.If you lose or forget your password, this will assist you in resetting it.

10.Select OK.

You may also obtain complete information about Sage 50 Canada Login Error troubleshooting, as well as suggestions on how to make a safe and secure login.

To know more info about The most common problem that arises is due to the incorrect password that you put in.

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