sage drive an error occurred during the restore

Hi, when I am creating the backup of my company I found of error like “Unable to create the file to the address”, “restore failed, Unable to restore”. Would you please tell me how can I do this backup and restore.

Bill A. Mullings Asked on April 18, 2017 in Sage 50 Accounting.
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    Hi Bill, could you please tell me about your system configuration and the location where you want to create backup?

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    Accounts Experts Answered on April 18, 2017.
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    I am using windows 8 and the folder where I trying to create a backup in C:\Documents and Setting\[company folder], but showing mentioned error.

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    Bill A. Mullings Answered on April 18, 2017.
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    Hi,

    You can change the location of backup folder to USB flash drive. For more information contact our Toll-Free Sage technical support number +1-800-574-6305.

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    Accounts Experts Answered on April 18, 2017.
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