What does it mean when a file is truncated?

 file is truncated and its 389 MB

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We may begin these procedures by downloading the files again in a separate window (you can delete the transactions that are already in QuickBooks before downloading them again to avoid duplicate entries).


This is how:


  • Press Ctrl + Shift + N to open Chrome.
  • Press Ctrl + Shift + P in Internet Explorer or Firefox.
  • Press Command + Shift + N to open Safari.


I’d consider cleaning your browser’s cache or switching to another browser if they operate perfectly in a private window.

If the abbreviated information persist after doing the methods above, it’s advisable to contact our support staff for additional research.



Here’s how to get in touch with them:



  • Click Help at the top of QuickBooks.
  • Choose Contact us.
  • Fill in the blanks under How can we assist you.
  • Continue by pressing the Enter key.


To know more About Causes of Sage 50 failure


Bryan E. Pease Answered on May 24, 2022.
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